Services
Our Service to you is Important to us:
We strive to provide our clients with the highest level of professionalism and client attention by tailor-making any of our services to suit your needs best. ACSR Collections provides exceptional hands on services with a personal touch, hence therefore we have gained the trust of all our clients and service providers over the past 31 years. We are also please to announce that the ACSR offices are Solar energy driven, meaning no delays in serving our clients to the best of our abilities. Our Services Include but are not limited to:
Electronic Medical AID Claims Submissions
Ensuring that claims are submitted, received and processed by all medical aids, data corrections, re-submissions and obtaining proof of submissions.
Debtor Management
We monitor your collections and work with your clients to ensure prompt settlement of your outstanding invoices. Debt collection will be done on all claims submitted either via EDI or private invoicing. A monthly report on all outstanding accounts will be provided
Tariff codes (ICD 10 & Procedural)
With more specific codes available in the ICD-10 coding system, our coders choose the most appropriate ICD-10 codes that accurately reflect the care provided to your patient.
Member Liable (Patient Billing)
We invoice clients promptly and accurately and ensure invoices and statements meet the requirements of South African medical schemes.
Feedback and Reporting
We report to you as often as you like. Our comprehensive on-demand, weekly, monthly or quarterly financial reports will enable you to assess the health of your practice while we focus on the details of improving cash flow and profitability.
Safe & Secure
We pride ourselves on keeping both your records, and those of your patients, completely confidential and secure.
Admin Support
Offering support for any administrative requirements like medical aid registrations, updating schemes with new details and PMB submissions.
Daily Payments and Reconciliations
Our team process payments daily and reconcile remittances received including patient payments to your bank statement. This ensures your practice runs efficiently and you are always on top of your cash flow.
Solar Backup System
We are please to announce that the ACSR offices are solar energy driven, meaning no delays in serving our clients to the best of our abilities.
Our Rates: (No Collections = No Commission):
We understand that every practice is different. Unlike other medical billing and coding companies, we impart specialized training in medical coding and billing to all our coders and staff members to ensure they remain well informed and stay up to date with all the latest developments. We have no hidden costs, no cancellation fees or long-term contracts. All our above-mentioned services and more at a competitive monthly rate of 4.0% calculated on the total income reported and paid into your designated bank account. We don’t bill for money you don’t receive and this is why our team of experts are full commitment in making sure we look after all your medical billing needs no matter how big or small. Please note that monthly reporting accumulated for services performed is compliant with accounting standards and may be handed over to your accounting team for auditing.
